Join us at the CUNA Finance Council Virtual Conference! Don't miss A Playbook for Agility during COVID-19 and Beyond, presented by Kermit S. Randa, CEO, Syntellis Performance Solutions and Jeff Truitt, Product Manager, Financial Institutions, Syntellis Performance Solutions on Thursday, May 20th 12:15 p.m. ET/9:15 a.m. PT.
The messiness of change—especially during a pandemic—demands that credit union leadership evolve. CFOs are well-positioned to evolve into Chief Storytellers and strategic advisors, but it necessitates a revamp of existing processes and workflows to reflect changing consumer expectations and the shift to remote work. In short, it requires a playbook for change during COVID-19 and beyond.
In this session, Syntellis CEO Kermit S. Randa outlines how credit unions can go beyond the ability to react to a sudden change in circumstances, such as the immediate disruption caused by COVID-19, to building a foundation and a process for resilience over time, managing change that never stops.
You will learn about:
- The current environment – and why change is inevitable
- A process and foundation for effecting change
- Data-driven insights you can use to tell the story and drive better business decisions