"Follow the recipe, but add your own touches" - what does this mean for how your organization measures profitability? Read more!
This blog discusses the continued importance of the branch network for financial institutions.
In this guest blog, Daniel Groom, Senior Vice President of Finance, shares his team’s experiences, offering six best practices for a smooth and effective implementation of customer profitability analysis.
Key insights into Baxter Credit Union's approach to profitability reporting, and interesting ways to visualize and better understand performance.
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Learn how finance leaders can harness the components of FTP to benefit their institutions and support better analysis.
Hear Ken Levey's thoughts on the state of profitability analysis and strategies for improvement.
Since the financial crisis, the banking industry as a whole has been reporting record profits for several quarters, at least in terms of dollar figures. Unfortunately more meaningful measures of bank profitability–such as average return on equity, average return on assets, and net interest margin–have remained depressed or stagnant.
Finance teams need an accurate and consistent methodology to analyze profitability and performance. Learn more in our article on utilizing funds transfer pricing.
In this final blog of the series, I explore the importance of leveraging such information to improve the overall customer experience at your institution. Read more!
Data-driven decision making related to your customers/members and prospects is required to compete in today’s banking environment. Read more.
(Part 2 of a 3-part blog series) In this follow-up blog, I explore how to better identify individual customer value—first by measuring the contribution of each customer to overall institution profitability, and then by assessing the full scope of each customer’s influence.
(Part 1 of a 3-part blog series) Bank and credit union executives need to understand the value of their customers/members (hereafter referred to as customers), and the implications of not doing so.
In the previous two blogs related to the resurgence of profitability analysis in the banking industry (Defining the Challenge & Understanding the Process), we covered financial...
Banking CIO Outlook, February 17, 2017 In recent years, finance teams in banks and credit unions have become instrumental in driving their institutions' financial planning and...