Syntellis clients have the most-powerful enterprise performance management (EPM) software on the market, and our self-service resources and tools will help you learn, grow, and connect with peers to maximize use of your solutions.
easy-to-use Online Portal
Syntellis Central is the client resource hub. Your online portal account allows you to:
Access thousands of training videos, tutorials, and articles
Get technical help for your software
Submit a Support request, update a request, or view open cases
Read product announcements and Axiom news
View a calendar of upcoming trainings, webinars, conferences, and more
Live Chat with an expert
Converse with others in the peer-to-peer community
robust Knowledge Base
Help is available from Syntellis Central or the Help button within Axiom software. Browse knowledge base articles, download software updates, find release notes and technical documentation, read announcements, and register for webinars. A single search will return consolidated results across the entire Help universe.
Virtual and in-person training
Academy helps you maximize your software investment by deepening knowledge and expanding your abilities as a user. Find highly specialized training that provides a path toward certification via face-to-face and virtual sessions that feature facilitated discussions, detailed system demonstrations, and practical application exercises.
Ongoing engagement and improvement
The bi-monthly (6x/year) Insights webinar series highlights FAQs and helps resolve technical issues to increase client engagement. We’ll answer top questions and give you practical tips for getting the most out of your software. Webinars are recorded and archived in Help.
Industry experts on your side
Our team of industry experts guides you to fast and effective solution adoption, with a single source of contact and responsibility throughout the process. Our goal is to deliver a seamless implementation that meets the unique requirements of your business.
Annual Client Conference
Performance Management Summit
Our annual client conference brings together Syntellis experts with users to learn, network, and share. Talk to peers in your industry or other industries to solve common challenges and maximize your use of the software. Each industry has a dedicated content track, with numerous opportunities to mix and mingle.
Dedicated to your success
Client Relationship Executive
Each client has a dedicated CRE who is committed to your long-term success with our software, providing a single source of contact and personalized relationship building.