All the support you need, wherever you need it
Syntellis Support can help you resolve issues, provide answers, and ensure your success
Customer-centric support
Our commitment to you
Your success is our top priority, and we’re here to partner with you every step of your Syntellis journey. From live support to technical documentation and value-add services, we’ll ensure you have what you need to quickly realize a return on your investment and be successful.
Find answers fast with self-service support resources, available any time
Product help
Get answers to technical questions directly within the product
Knowledge base
Gain more knowledge with our robust library of resources
Customer community
Collaborate with customers for best practices, troubleshooting tips, and more
On-demand courses
Learn at your own pace with training videos covering a range of topics
Syntellis Central
Syntellis Central is your all-in-one hub for all Syntellis content and resources, including help articles, training videos, and customer support.
Plus, connect with peers to collaborate, learn, and grow through Syntellis Community.
Partners in your success
Customer Success
Your dedicated Customer Success Manager will get to know your organization’s needs and check in periodically, ensuring you meet your goals and get maximum value from your solutions.
Optimization
Regular workgroups with solution experts and fellow customers help you get comfortable using your Syntellis solutions, navigate business challenges, and connect to relevant resources.
Cloud Operations
Get 24/7 cloud support for your personalized Axiom system, powered by dynamically scalable, secure and geo-distributed Microsoft Azure data centers.
Additional offerings
Value-add services
Implement, innovate, and transform processes with the help of Syntellis’ experienced implementation consultants who have walked in your shoes.
Training courses
Join a live, classroom-style Syntellis Academy course to expand your knowledge, discover best practices, and maximize the use of your solutions.