Artificial intelligence and neobanks are expected to have the greatest influence on the future of the financial services industry, according to results of our 2024 CFO Outlook for Financial Institutions survey. While the industry’s adoption of AI tools is low, it is expected to gain momentum in 2024, especially for customer service applications.
Read Syntellis’ 2024 CFO Outlook for Financial Institutions report to learn:
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Peer perspectives on the top issues and opportunities facing financial institutions
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Common challenges in budgeting and planning processes
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How institutions use data and technology to drive decision-making