Incentive compensation management (ICM) programs are one of the most critical factors in determining the success of financial institutions. When customer-facing associates are incented to support both the institution’s goals and clients’ goals, it aligns their behaviors with successful outcomes and contributes to a higher level of career satisfaction.
Watch this webinar to hear from Mark Hutchinson, VP and Director of Financial Planning and Analysis at STAR Financial Bank, as he leads a discussion of the bank’s incentive compensation model.
In this session, you will learn how STAR Financial ties incentive compensation to profitability for its commercial bankers to:
- Better align behavior with desired outcomes
- Improve the equity and transparency of incentives paid
- Increase reporting efficiency